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E-commerce, WMS, and Check Out integration solution

Harpix delivered a quality project that led the client to more sales, greater profitability, and their team to have more freedom in process management.

Challenges and Opportunities

The company faced significant challenges in integrating its systems, directly impacting the reliability of information and the efficiency of sales and delivery operations. It was necessary to eliminate registration inconsistencies, increase data accuracy, and ensure secure and agile integration between ERP and e-commerce systems, optimizing processes and improving the end-user experience.

  • Increase the number of orders by ensuring accurate information and avoiding sales of unavailable products.
  • Integrate records between ERP Mega and sales systems such as VTex and Linx, with greater reliability and security.
  • Reduce integration time and improve the accuracy of information about products, stocks, and collections on the e-commerce platform.

Solutions and Benefits

The Connect Function of the Harpix Platform was the solution chosen for having presented the best adherence to the client's processes and needs. Among others:

  • Integration via API, eliminating database dependencies and ensuring greater security and consistency in processes.
  • Guidance to the business team for correcting source data without the need for intervention from the IT team.
  • Reduction of up to 85% in the delivery time of goods, with restructured integration and greater operational efficiency.
  • Increased autonomy of the operations team, resolving up to 80% of level 1 calls, reducing dependence on IT support.

Discover the Platform

Contact our team of experts and understand how our platform can help your company.